HIDDEN LEAK #23 · QUALITY
If Five People Did the Same Job Five Different Ways, Which Way Is Right?
23 of 24 leaks diagnosed
No two peopleoften follow the exact same steps for the same job
This usually only becomes visible after something goes wrong. needs real data
⚠️The Problem
There is no written standard for how a job should move through your floor, so each supervisor and operator does it their own way.
💥The Impact
- Quality depends on who happened to be on shift that day
- Training a new hire means teaching them “how we do it” case by case
- You cannot fix what is broken because there is no single process to compare against
🔍Root Cause
The right way of working exists in senior people’s heads, not on paper or in a system.
🔧The Fix
Write the process down once, build it into the system, and let the system enforce it every time.
✅The Solution
- Standard workflows built into the ERP, step by step
- The system prompts the next step instead of relying on memory
- New hires follow the same guided process from day one
Indas Analytics’ PPA Framework starts by mapping your actual process before any software goes in, so the system matches how work should really happen.
InconsistentDepends who is on shift
→
StandardizedWith the PPA Framework
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Calculate My Number ↓See what this leak is costing you
People on payroll60
Per employee₹25,000
% of team time14%
Illustrative annual impact ₹25.2 L A directional estimate from your inputs, not a guarantee. Your real number comes from a 30-Day Automation Assessment.
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